Award Winning Plumbing and heating company – rated by you!

Save Money Now With One Of Our Plans

  • 24/7 emergency service
  • Unlimited priority call outs
  • Direct personal service
  • 10% Discount on future works
  • Boiler, central heating and plumbing covered
  • Save money with an annual boiler service and gas safety certificate
  • Keep your family safe with a Carbon monoxide safety check
Get homecare coverGet a new boiler
Gas-Safe
Boiler & Heating Care Plans image

Your home, our care

How would you like to pay?
Boiler service
inc. vat
  • Full boiler service
  • Carbon monoxide safety check
  • Heating controls functionality check
  • Full 360° check of heating system
  • Repairs to the boiler or heating system
  • Replacement of any parts
  • Emergency call-outs
  • Service of additional appliances (e.g., gas fires, cookers)
Terms & Conditions
Plumbcare
inc. vat
  • Prioritised appointments
  • Plumbing repair
  • 360° of plumbing condition
  • Gas supply pipework
  • Radiators & valves
  • Referral scheme
  • Boilers
  • Cost of sanitary ware
  • Cost of taps & showers
  • Concealed valves
  • Drainage
  • Electrical
  • Emergency call-outs
Terms & Conditions
Essential
inc. vat
  • Prioritised appointments
  • Annual boiler service
  • Radiators & valves
  • Carbon monoxide check
  • Gas safety certificate
  • Labour for boiler repairs
  • Plumbing repairs
  • 360° check of plumbing condition
  • 360° check of heating system
  • Gas supply pipework
  • Referral scheme
  • Cost of sanitary ware
  • Cost of taps & showers
  • Concealed valves
  • Drainage
  • Electrical
  • Emergency call-outs
  • 24/7 call outs
  • Heat exchangers
  • Faults caused by sludge
  • Faults caused by customers or another engineer
Terms & Conditions
Premium
inc. vat
  • Prioritised appointments
  • Annual boiler service
  • Radiators & valves
  • Carbon monoxide check
  • Gas safety certificate
  • Boiler repairs including parts
  • Plumbing repairs
  • 360° check of plumbing condition
  • 360° check of heating system
  • Gas supply pipework
  • 24/7 call out
  • Emergency same day response
  • All gas appliance safety check
  • Heating controls
  • 10% off future projects
  • Cost of sanitary ware
  • Cost of taps & showers
  • Concealed valves
  • Drainage
  • Electrical
  • Heat exchangers
  • Faults caused by sludge
  • Faults caused by customers or another engineer
Terms & Conditions
Ultimate
inc. vat
  • Prioritised appointments
  • Annual boiler service
  • Radiators & valves
  • Carbon monoxide check
  • Gas safety certificate
  • Boiler repairs including parts
  • Plumbing repairs
  • 360° check of plumbing condition
  • 360° check of heating system
  • Gas supply pipework
  • 24/7 call out
  • Emergency same day response
  • All gas appliance safety check
  • Heating controls
  • Drainage
  • Electrical
  • Heat exchangers
  • Faults caused by sludge
  • Faults caused by customers or another engineer
  • 20% off future projects
  • Referral scheme
  • Cost of sanitary ware
  • Cost of taps & showers
  • Concealed valves
Terms & Conditions

Cosy Club

All plans include callouts and a 24/hr customer helpline.

Best Seller
How much call out fee will you pay?
How do you normally pay?
Features

Annual boiler Service

Heating Controls check/battery replacements

Gas cooker safety checks

Call outs between 8am - 5pm

Boiler diagnostic & repair

General plumbing maintenance

Unlimited priority call out

Emergency call out

24hrs assistance / Call out

10% Discount

ICE

Comprehensive boiler cover with added benefits.

SELECT

8:30am - 5:00pm Monday to Friday

  • Annual boiler service - A full detailed visual inspection, clean & analysis of flue gases to ensure that the appliance is safe to use.
  • Heating controls check - To ensure heating controls are working correctly and battery replacement if required
  • Gas cooker check -A full detailed visual check, check safety devices & working pressure.
  • Call Outs Between 8am – 5pm - Book an engineer to attend your property within working hours of 8am-5pm if a problem occurs.
  • General plumbing maintenance- Repairs to taps, showers, Radiator valves, washing machine valves, waste pipes and traps.
  • Boiler diagnostic and repair - Book an engineer to attend your property to diagnose a fault. Free labour to repair your boiler.
  • Removal of sludge or scale from your heating system
  • Repairing accidental damage caused by the client or another engineer
  • The cost of parts required for a boiler repair
  • Unlimitted call outs
  • Emergency call outs
  • Concealed showers
  • 24hrs Assistance / Call Out
  • 10% Discount on future works
FIRE

Premium cover for ultimate peace of mind.

SELECT

Open 24/7

  • Annual boiler service - A full detailed visual inspection, clean & analysis of flue gases to ensure that the appliance is safe to use.
  • Heating controls check - To ensure heating controls are working correctly and battery replacement if required
  • Gas cooker check -A full detailed visual check, check safety devices & working pressure.
  • General plumbing maintenance- Repairs to taps, showers, Radiator valves, washing machine valves, waste pipes and traps.
  • Unlimited call outs - Book an engineer to attend your property if a problem occurs on an unlimited basis if we can't help you over the phone.
  • Emergency call outs- same day assistance to help you in the event of an emergency.
  • 24hr Assistance / Call out- Book an engineer to attend your property in the event of an emergency 24/7.
  • Boiler diagnostic and repair - Book an engineer to attend your property to diagnose a fault. Parts & labour to repair your boiler excluding heat exchanger faults.
  • 10% discount - With the Fire plan, a 10% discount on all future works will be rewarded. This would be a huge saving on a bathroom or boiler installation.
  • Removal of sludge or scale from your heating system
  • Repairing accidental damage caused by the client or another engineer The cost of parts required for a boiler repair
  • Concealed showers
How much call out fee will you pay?
How do you normally pay?
ICE

Comprehensive boiler cover with added benefits.

SELECT

Annual boiler Service

Heating Controls check/battery replacements

Gas cooker safety checks

Call outs between 8am - 5pm

Boiler diagnostic & repair

General plumbing maintenance

  • Annual boiler service - A full detailed visual inspection, clean & analysis of flue gases to ensure that the appliance is safe to use.
  • Heating controls check - To ensure heating controls are working correctly and battery replacement if required
  • Gas cooker check -A full detailed visual check, check safety devices & working pressure.
  • Call Outs Between 8am – 5pm - Book an engineer to attend your property within working hours of 8am-5pm if a problem occurs.
  • General plumbing maintenance- Repairs to taps, showers, Radiator valves, washing machine valves, waste pipes and traps.
  • Boiler diagnostic and repair - Book an engineer to attend your property to diagnose a fault. Free labour to repair your boiler.
  • Removal of sludge or scale from your heating system
  • Repairing accidental damage caused by the client or another engineer
  • The cost of parts required for a boiler repair
  • Unlimitted call outs
  • Emergency call outs
  • Concealed showers
  • 24hrs Assistance / Call Out
  • 10% Discount on future works
Best Seller
FIRE

Premium cover for ultimate peace of mind.

SELECT

Annual boiler Service

Heating Controls check/battery replacements

Gas cooker safety checks

Call outs between 8am - 5pm

Boiler diagnostic & repair

General plumbing maintenance

Unlimited priority call out

Emergency call out

24hrs assistance / Call out

10% Discount

  • Annual boiler service - A full detailed visual inspection, clean & analysis of flue gases to ensure that the appliance is safe to use.
  • Heating controls check - To ensure heating controls are working correctly and battery replacement if required
  • Gas cooker check -A full detailed visual check, check safety devices & working pressure.
  • General plumbing maintenance- Repairs to taps, showers, Radiator valves, washing machine valves, waste pipes and traps.
  • Unlimited call outs - Book an engineer to attend your property if a problem occurs on an unlimited basis if we can't help you over the phone.
  • Emergency call outs- same day assistance to help you in the event of an emergency.
  • 24hr Assistance / Call out- Book an engineer to attend your property in the event of an emergency 24/7.
  • Boiler diagnostic and repair - Book an engineer to attend your property to diagnose a fault. Parts & labour to repair your boiler excluding heat exchanger faults.
  • 10% discount - With the Fire plan, a 10% discount on all future works will be rewarded. This would be a huge saving on a bathroom or boiler installation.
  • Removal of sludge or scale from your heating system
  • Repairing accidental damage caused by the client or another engineer The cost of parts required for a boiler repair
  • Concealed showers

Why Join the Cosy Club?

Better, cheaper, boiler plans & incredible customer service when you need it most.

We're Fast

The majority of our emergency call-outs are completed within 24 hours. We're here for you 24/7

We're Fair

We'll never unfairly hike your prices like the other providers if you haven't had a call-out. Ever.

We're Flexible

No matter the age or model, your boiler is protected. Can't fix it? We'll give you great offers to get a new one.

Our plans are fixed for 12 months

Our Cosy Club Plans are home care service agreements and not an insurance policy. Our plans are highly regarded and have helped many of our customers save money and receive a better service.

Terms & Conditions ApplyView Our Plans

Frequently Asked Questions

The time needed to repair a boiler can vary depending on the issue at hand. A professional technician will be able to provide a better estimate once they have assessed the problem.

If you’re uncertain about the issue, there’s no need to worry. Simply describe what you can observe or hear coming from the boiler. We’ll handle the rest once we arrive.

We understand that our customers are not expected to be experts in boilers; otherwise, they wouldn’t require our assistance. Any information you can provide before our visit would be highly valuable and greatly appreciated.

Before we proceed, we aim to reach an agreement on a fixed price quote. However, if that isn’t feasible, our pricing operates on an hourly basis. We have a minimum charge for one hour and fixed rates for specific services.

Our prices are competitive in comparison to other boiler repair services in South Wales. Additionally, there’s no need to be concerned as we do not levy any additional fees for emergency call-outs!

A room thermostat is a device used to regulate the temperature of a room by controlling a heating system. It works by sensing the temperature of the room and then sending a signal to the heating system to turn on or off as needed.

A combi boiler, or combination boiler, is a type of boiler that combines both heating and hot water functions in a single unit. It differs from other types of boilers in that it does not require a separate hot water storage tank, making it more space-efficient and convenient for smaller homes.

get a free quote nowSPEAK TO OUR EXPERTS